أثر التحول الرقمي في تعزيز الكفاءات المهنية لدى الموظفين الإداريين بمؤسسات التعليم المتوسط: دراسة سوسيولوجية ميدانية - بولاية عين تموشنت

Abstract

This study aims to identify the impact of digital transformation on enhancing the professional competencies of administrative employees in middle education institutions in Ain Témouchent Province through a sociological approach. The study was based on a central research problem concerning the extent to which digital transformation contributes to improving the professional competence and job performance of administrative staff within educational institutions. The study adopted a descriptive-analytical methodology and used a questionnaire as the primary tool for collecting data from the study sample. It examined various aspects of digital transformation, including the use of digital tools and technologies, their role in administrative management, and the challenges faced by employees in adapting to the new digital environment. The findings revealed a positive relationship between digital transformation and the professional competence of administrative employees. Digitalization contributed to accelerating the completion of administrative tasks, improving work quality, and developing employees’ professional and technical skills. The results also showed that digital training and capacity building play a crucial role in enhancing professional competence and strengthening employees’ ability to keep pace with technological developments. However, the study identified several challenges that continue to hinder the full implementation of digital transformation in educational institutions, most notably the lack of specialized training and the inadequacy of digital infrastructure in some institutions.