مقارنة المرجعية في تحسين أداء المؤسسة

dc.contributor.authorبوعلام بشرى
dc.contributor.authorشقراني ابراهيم أسامة
dc.contributor.authorاوجامع ابراهيم
dc.date.accessioned2026-04-27T08:15:14Z
dc.date.available2026-04-27T08:15:14Z
dc.date.issued2026
dc.description.abstractThis study aims to highlight the role of Benchmarking as a modern strategic tool for improving overall performance within public organizations. The research is divided into two parts: a theoretical part dealing with the concepts of Benchmarking and performance, and a practical part devoted to the analysis of data collected in the field. The results of the statistical study conducted using SPSS demonstrated a strong positive correlation (R = 0.696) between the adoption of Benchmarking practices and the improvement of organizational performance. Regression analysis also revealed that Benchmarking explains about 48.5% of the variations in performance within the studied institution. In conclusion, the study recommends the systematic integration of this tool in order to adapt to changes and benefit from the best global practices, ensuring optimal service quality."
dc.identifier.urihttps://dspace.univ-temouchent.edu.dz/handle/123456789/6994
dc.language.isoother
dc.publisherUniversity of Ain Temouchent
dc.subjectBenchmarking
dc.subjectOrganizational Performance
dc.subjectContinuous Improvement
dc.subjectStatistical Analysis
dc.subjectPublic Institutions
dc.titleمقارنة المرجعية في تحسين أداء المؤسسة
dc.typeThesis

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