إدارة الصراع التنظيمي كمدخل لتحسين الأداء الوظيفي للعاملين : دراسة حالة مؤسسة : سونلغاز فرع عين تموشنت

Abstract

This study aimed to identify the impact of organizational conflict management strategies on the job performance of the employees of the Sonelgaz Corporation - Ain Temouchent branch. In this study, we relied on the analytical descriptive approach in collecting data and information, and to achieve this goal we used the questionnaire as a tool for the study, where the questionnaire form was distributed to: A sample of 40 employees in the institution, and we relied in analyzing the questionnaire data on the Statistical Package for Statistical Sciences (SPSS) program. Finally, the results of the study concluded that there is an impact of conflict management strategies on the job performance of employees.

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مذكرة مكملة لنيل شهادة ماستر أكادميي في علوم التسيير– تخصص إدارة الموارد البشرية

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