تكنولوجيا المعلومات و الاتصال ودورها في تحسين جودة الخدمة التعليمية : دراسة حالة معهد العلوم الاقتصادية التجارية وعلوم التسييرعين تموشنت

Abstract

This work aims to demonstrate the importance of education technology and its role in improving the educational process, through the different educational means offered by technology in light of the explosion of knowledge known by humanity, and education systems are not isolated from the various changes that exist, they must keep pace with development and integrate into the new global data by developing its education system and revising its inputs to achieve the quality of education. In this study we distributed a questionnaire on a sample of faculty members at the university belhadj bouchaib ain temouchent supported by the interview conducted with the directress of the central liberary to know the reality of the use of information technology in the university’s library . The study concluded that information technology is an effective contribution to the quality of higher education, based on the indicators of statistical analysis in the test hypotheses of the study