هندسة الكفاءات البشرية الرقمية و دور التكوين المستمر في دعم التحول المؤسسي -دراسة حالة مؤسسة نفطال مديرية تلمسان التجارية

Abstract

This study aimed to determine the impact of digital human competency engineering on achieving institutional transformation at the Naftal Commercial Directorate in Tlemcen, while highlighting the mediating role of continuous training in this relationship. To achieve this objective, descriptive and analytical approaches were adopted, relying on a questionnaire as the primary data collection tool applied to a sample of (82) respondents, supplemented by field interviews as a complementary tool. The collected data were statistically processed and analyzed using the Statistical Package for the Social Sciences (SPSS v.26) along with the PROCESS macro. The study revealed several theoretical and practical findings, most notably that continuous training plays a full mediating role, whereby the direct effect of digital competency engineering on institutional transformation becomes non-significant when the mediating variable is introduced. This confirms that continuous training represents the strategic channel and the primary operational mechanism for translating digital competencies into practical applications that support digital transformation within the organization Finally, the study proposed several recommendations, mainly emphasizing the need to continuously align training programs with the adopted technological updates.