The Impact of enterprise resources planning (ERP) on knowledge sharing case study on the national insurance corporation Saa-Ouargla

Abstract

The aim of the study was to determine the extent to which ERP on the level of knowledge sharing . Where this study dealt with the role of system ERP in sharing knowledge level through a field study at the national insurance corporation - Ouargla. And in order to achieve this goal, we relied on the descriptive approach corresponding to the theoretical side of the study and used the questionnaire as a tool for collecting information, it was distributed to a random of 65 A worker from employees at all administrative levels in the National Insurance corporation, and the analysis was done by relying on the statistical program Spss using a set of tools and statistical methods. The study obtained a set of results, the most important of which is that ERP moderately helps to raise the level of information sharing and coordination between services, however, this system has been very successful due to its good use and this has made the institution competitive and sustainable.