The Impact of E-Banking Services on Customers Satisfaction : The Case Study of Selected Commercial Banks BNA, BEA and CPA in Ain Temouchent City

Abstract

Mobile-based learning is witnessing a rapid expansion inspired by contemporary technology in the current globalised world. Hence, many information communications technology tools are utilised for learning and teaching. Now, this is regarded as a new field of educational technology. The present study attempts to explore the concept of learner autonomy and the attitudes of EFL learners and teachers towards the effectiveness of using mobile-assisted techniques in enhancing autonomous language learning. For this purpose, the researcher used two main research instruments: a questionnaire and an interview. The analysis of these research tools showed that most master two students of Didactics and Applied Languages had a positive attitude and were willing to take responsibility for their learning. Overall, this study aims to discover to which extent the EFL context at Belhadj Bouchaib University is willing and ready to adopt mobile technology to enhance autonomy in language learning. Similarly, it attempts to find out how accepting is the EFL context to follow the globalised world in its race for technology-based education.