مساهمة جودة الخدمة الالكترونية في تحقيق رضا المؤمنين مستخدمي موقع الهناء
| dc.contributor.author | بن صالح, ليلى | |
| dc.contributor.author | عمار حدة, شيماء | |
| dc.contributor.author | حولية, يحيى | |
| dc.date.accessioned | 2025-09-07T13:34:33Z | |
| dc.date.available | 2025-09-07T13:34:33Z | |
| dc.date.issued | 2025 | |
| dc.description.abstract | This Study aimed to find out the level of evalution of the quality of electronic service by the believers "users of the Al-hana 'website " at the national fund for salaried workers (CNAS) in ain temouchent, The questionnaire is a tool for collecting data and information, and the study was applied to a random sample of 65 users and the data dzlivered was analyzed V25 Spss the program through:dependability,tangibility,responsiveness, security, and empathy Acceptable | en_US |
| dc.identifier.uri | http://dspace.univ-temouchent.edu.dz/handle/123456789/6753 | |
| dc.language.iso | other | en_US |
| dc.publisher | University of Ain Temouchent | en_US |
| dc.subject | Quality of electronic service, Customer satisfaction, "Al-hana' website", CNAS | en_US |
| dc.title | مساهمة جودة الخدمة الالكترونية في تحقيق رضا المؤمنين مستخدمي موقع الهناء | en_US |
| dc.type | Thesis | en_US |