(Near field communication) Pour la création d’un logiciel de gestion des clients (CRM) développé pour une entreprise de distribution

Abstract

Distribution can be defined as a set of operations occurring between the moment the product is manufactured and the moment it is in the possession of the final consumer. The quality of the distribution of a product depends on several parameters; one of the most important parameter is the honesty of the seller in the field. Indeed, one of the biggest problems that a distributor can have is to see his sellers lying about the number of visits a day made in the store to sell a product. Our main work in this memoir is to strengthen the control of visits. Several methods exist to know if a visit really was to perform or not, including the use of GPS data, the reading of bar codes inside stores... However, all these methods have shown their weakness to the ingenuity of the salesmen to circumvent them. Our contribution is to use a new method not used until now to control and confirm a visit. The result is very promising.