مساهمة تكنولوجيا التطبيقات الإلكترونية في تعزيز الشمول المالي

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University of Ain Temouchent

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This study aims to identify the contribution of electronic application technologies in promoting financial inclusion at the Sidi Bel Abbes Post Office Unit. It addresses some fundamental concepts related to both electronic application technologies and financial inclusion, along with their dimensions and the challenges each faces. The study adopts a descriptive approach that aligns with the nature of the research topic, in addition to an analytical approach through a questionnaire distributed to a sample consisting of Algeria Post users and employees at the SidiBel Abbes Post Office Unit. The study reached a set of findings and proposed recommendations, the most important of which is that electronic application technologies play a significant role in promoting financial inclusion through innovations that facilitate the delivery and accessibility of financial services to all segments of society in easy, simple, secure, and low-cost ways. Moreover, it emphasizes the need to raise awareness among community members in order to achieve a better level of financial inclusion

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