برجي شريفة هاجربن عامر عبد الكريم2026-06-302026-06-302026https://dspace.univ-temouchent.edu.dz/handle/123456789/7090This study aims to clarify the relationship between Total Quality Management and competitive advantage at the level of Algeria Telecom in Ain Temouchent. The study relied on a purposive sample consisting of 36 employees, and the SPSS v26 software was used to analyze the questionnaire data. The study concluded that there is a positive impact of Total Quality Management on competitive advantage. It also led to a set of recommendations. emphasizing the necessity of adhering to the implementation of Total Quality Management in order to achieve outstanding performance that contributes to gaining a competitive advantageotherTotal Quality Managementcompetitive advantagequalityThesis