Please use this identifier to cite or link to this item:
http://dspace.univ-temouchent.edu.dz/handle/123456789/4757
Full metadata record
DC Field | Value | Language |
---|---|---|
dc.contributor.author | أحمد, مهداوي | - |
dc.contributor.author | هشام, بلكريال | - |
dc.contributor.author | غربي, صباح | - |
dc.date.accessioned | 2024-07-17T08:52:08Z | - |
dc.date.available | 2024-07-17T08:52:08Z | - |
dc.date.issued | 2024 | - |
dc.identifier.uri | http://dspace.univ-temouchent.edu.dz/handle/123456789/4757 | - |
dc.description.abstract | This study aims to shed light on the extent to which digitization can improve the quality of services between an organization or company and its customers, as it is considered the main element that contributes to achieving competitive advantage by converting a traditional service into an electronic service. As the meeting between the Customer and the organization has become a dynamic and interactive relationship wherever there is and where technology is available, and also in an effort to clarify how to measure the quality of electronic service and through which it is possible to achieve customer satisfaction, which is the main goal of service organizations. | en_US |
dc.language.iso | other | en_US |
dc.publisher | University of Ain Temouchent | en_US |
dc.subject | digitization, e-service, quality of Service | en_US |
dc.title | DZGUARD دور الرقمنة في تحسين جودة الخدمات – خدمة تركيب كاميرات المراقبة وأجهزة الإنذار موقع | en_US |
dc.type | Thesis | en_US |
Appears in Collections: | Sciences Financières et Comptabilitè |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
دور الرقمنة في تحسين جودة الخدمات مؤسسة ناشئة (1) (modifier) - Ahmed Mehdaoui.pdf | 270,46 kB | Adobe PDF | View/Open |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.