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dc.contributor.authorRaouti Hamdaoui, khadidja alia-
dc.contributor.authorNouala, meriem-
dc.date.accessioned2024-06-03T13:31:31Z-
dc.date.available2024-06-03T13:31:31Z-
dc.date.issued2019-
dc.identifier.urihttp://dspace.univ-temouchent.edu.dz/handle/123456789/4140-
dc.description.abstractThis study aims to identify the impact of reception in the quality of service, as well as proposing recommendations on the theme in the sector of postal services, Further, it highlights the most important conclusions and remarks that should be for their interest, and detect weaknesses and the strength of this sector. In order to achieve the objectives of the study and testing their hypotheses, we have designed and developed a questionnaire to gather preliminary data on the variables of the study for analysis by using SPSS program. An appropriate sample consisted from 70 client’s post Algeria has been selected; a rate of 75% has been registred. And we returned to the previous studies questionnaires to approve the appropriate questions for each variable of the study. As results, we found that the reception has not an impact on this in post Algeria..en_US
dc.publisherNorth African Review ofEconomicsandManagementen_US
dc.subjectreception,quality of service, Algeria poste .en_US
dc.titleL’INFLUENCE DE L’ACCUEIL SUR LA QUALITE DE SERVICE ETUDE DE CAS PRATIQUE ALGERIE POSTEen_US
dc.title.alternativeTHE IMPACT OF RECEPTION IN THE QUALITY OF SERVICE CASE STADY ALGERIA POSTEen_US
Appears in Collections:Département des sciences financières et comptabilité

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