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Sciences Economiques ,de Gestion et Sciences Commerciales
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2021
تحسين جودة الخدمة من خلال تطبيق صفوف الانتظار في مؤسسة خدمية : دراسة حالة المؤسسة الاستشفائية الدكتور بن زرجب مصلحة الأنف و الأذن و الحنجرة
قروجي, سامية
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حمليلي, خيرة
;
جباري, لطيفة
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Queue Theory, Quality of services