تقييم مدى جودة و فعالية الخدمات العمومية بالجزائر : دراسة حالة الخدمات الجامعية عين تموشنت

Please use this identifier to cite or link to this item: http://dspace.univ-temouchent.edu.dz/handle/123456789/3176

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DC Field	Value	Language
dc.contributor.author	بلجلطي, منال	-
dc.contributor.author	زادي, فتيحة	-
dc.contributor.author	دحمان, علي	-
dc.date.accessioned	2024-03-20T13:11:31Z	-
dc.date.available	2024-03-20T13:11:31Z	-
dc.date.issued	2022	-
dc.identifier.uri	http://dspace.univ-temouchent.edu.dz/handle/123456789/3176	-
dc.description.abstract	The study aimed at measuring the quality of university services at the University of Belhaj Boushouaib Ain Timouchant in general and residencies in particular and measuring students' satisfaction with these services. On this basis, 50 questionnaire samples were prepared spread across five dimensions (tangible, sympathetic, safe, responsive, reliable) The study found that the quality dimensions of the service affect the degree of students' satisfaction with the quality of services provided to them, especially after tangibility, safety and compassion	en_US
dc.language.iso	other	en_US
dc.publisher	University of Ain Temouchent	en_US
dc.title	تقييم مدى جودة و فعالية الخدمات العمومية بالجزائر : دراسة حالة الخدمات الجامعية عين تموشنت	en_US
dc.type	Thesis	en_US
Appears in Collections:	Sciences de Gestion

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