BADR إدارة علاقة الزبائن بواقعها في كسب رضا العميل-دراسة حالة بنك الفلاحة والتنمية الريفية وكالة عين تموشنت

Please use this identifier to cite or link to this item: http://dspace.univ-temouchent.edu.dz/handle/123456789/3159

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DC Field	Value	Language
dc.contributor.author	قرشال, ملاك	-
dc.contributor.author	بن سليمان, نجيب	-
dc.date.accessioned	2024-03-20T09:14:16Z	-
dc.date.available	2024-03-20T09:14:16Z	-
dc.date.issued	2022	-
dc.identifier.uri	http://dspace.univ-temouchent.edu.dz/handle/123456789/3159	-
dc.description.abstract	The study aimed to identify customer relationship management and its reality in gaining customer satisfaction in the bank of agriculture and rural development of ain temouchent.through knowledge of customer relationship management and its basics and in order to link and analyze the relationship between the two variables and then rely on an analytical approach. Distributing questionnaires customers and the use of the statistical program spss the study concluded there is a statistically significant correlation between customer relationship management and customer statistical	en_US
dc.language.iso	other	en_US
dc.subject	customer relationship management, customer satisfaction, Bank of Agriculture and Rural Development	en_US
dc.title	BADR إدارة علاقة الزبائن بواقعها في كسب رضا العميل-دراسة حالة بنك الفلاحة والتنمية الريفية وكالة عين تموشنت	en_US
dc.type	Thesis	en_US
Appears in Collections:	Sciences Economiques

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